Offsite SEO
Answer-engine visibility
Track whether AI assistants and AI Overviews mention, recommend and cite the client, and fix it when they stop.
A growing share of buying research never reaches a results page. LLM Visibility measures how the client appears when someone asks an AI assistant instead of searching.
Three panels: Test runs a fresh visibility check, Analytics shows the current standing across assistants, and Reports keeps the history of previous runs so you can compare over time.
How it works
- 1
Build a prompt set
Prompts are the real questions a buyer asks: "best plumber in Austin", "who repairs tankless water heaters near me". The platform can generate a starting set from the client profile.
- 2
Run the checks
Each prompt is run and the response is analysed for brand mentions, position in the list, sentiment, and which sources were cited.
- 3
Read the dashboard
Mention rate, share of voice against named competitors, sentiment, and the domains the answer engines trust for this topic.
- 4
Schedule
Prompt sets re-run on a cadence so you see trends, not one reading.
Reading a worked example
A prompt set of 20 questions for a local HVAC client might return a 35% mention rate, with the client appearing third when mentioned and cited less often than two competitors with more extensive, question-driven blog content. That gap, mentioned but rarely cited, usually means the client's content answers questions indirectly (through service pages) rather than directly (through a dedicated article), which is exactly the fix below.
AI Overview monitoring
A separate daily job checks Google AI Overviews for tracked queries and records whether the client is cited. Losing a citation raises an anomaly alert, because it usually costs traffic before rankings move.
Improving visibility
- Answer questions directly and early on the page. Answer engines lift concise, factual passages.
- Publish the specifics assistants need: service areas, pricing structure, credentials, brands serviced, hours.
- Keep structured data accurate; it is how machines confirm what a page is about.
- Earn mentions on the sources that already get cited for the topic. Those citation lists are a link-target shortlist.
- Publish an llms.txt style summary of the business so assistants have a canonical description to read.
Report this to clients
Most clients have never seen whether AI assistants recommend them. Share of voice against named competitors is one of the easiest wins in a monthly report.
Common problems
Mention rate is low even though rankings are strong
Strong rankings do not guarantee an LLM mention. Assistants favour pages that answer the question directly in the first few sentences. Check whether the top-ranking page actually states the answer plainly near the top.
Client is mentioned but never cited as a source
This usually means a competitor's content is the one actually being quoted. Look at the cited-domains list in the dashboard and see what format their content uses that the client's does not.
Sentiment reads negative or mixed
Check what source the assistant is likely drawing from, often an old negative review or an outdated third-party listing. Address the underlying source rather than the AI response itself.
AI Overview citation disappeared
Check whether the previously-cited page changed recently (content edit, template change, or a broken canonical), losing a citation often follows a page change more than an algorithm shift.